Tuesday, August 2, 2011

T-Mobile Customer Service: a little slow (in the head)

You: I'm wondering if it's possible to use a prepaid phone on a contract plan
You: I broke my phone but my contract isn't up for a year and a half, so I'm looking for a replacement phone.
Tamara: Do you already have a phone?
You: yes I'm using my old phone but it's pretty old and doesn't work that well, which is why I'd like to replace it
Tamara: Do you want to replace your phone?
You: Yes, and I'm wondering if I could use a prepaid phone on my contract plan
Tamara: Do you already have a plan?
You: Yes
You: Can I use a prepaid phone on my plan?
Tamara: Is that phone is a t-mobile phone?
You: Yes
Tamara: Then you can use it.

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