Sometimes I feel a little bit snarky.

From: customercare@bestbuy.com
To: [me]
Date: Mon, Aug 8, 2011 
Subject: Product Activation Alert


Hello ,

This is Sophia with the Best Buy Research Team. I am e-mailing you in regards to order BBY01-406357054149 . I have received an alert in my ordering system that stated that your product SKU (1068992) may not have been properly activated. If you are experiencing any issues activating
your product (T-Mobile Prepaid-Samsung T369 No-Contract Mobile Phone-Black-T369)
please call 866-857-7970 and have the product box handy. If you are not experiencing any
difficulties activating your product please disregard this message.

Thank you for shopping at Best Buy and Have A Great Day!

Sincerely,
Sophia
Best Buy Research Team







From: [me]
To: customercare@bestbuy.com
Date: Mon, Aug 8, 2011  

Subject: Re: Product Activation Alert

Sophia,

Thanks for your concern. I'm not sure why this alert would have gone out when I haven't even received the package yet. It's definitely very difficult to activate a phone that is not yet in my possession. I'll get in touch for help if I have trouble activating it once it has been delivered.

Thanks,

Inez